Home / CompTIA A+

CompTIA A+ Essentials

What is this about?

The course will prepare learners for the two CompTIA A+ certification exams: CompTIA A+ 220-801 and CompTIA A+ 220-802. Both CompTIA A+ 220-801 and CompTIA A+ 220-802 examinations measure necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, and properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support and understand the basics of virtualization, desktop imaging, and deployment.

Why should you enroll?

Attending the CompTIA A+ training will equip learners with the skills required for them to become competent and qualified computer technicians. The learners will learn the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, basic networking and security, skills required to install and configure PC operating systems, basic troubleshooting methodology, practice proper safety procedures, and effectively interact with customers and peers.

This industry-recognized certification is held by over 1,000,000 IT professionals worldwide. Moreover, it’s vendor neutral, which means the skills you develop here won’t be tied to a specific company or technology, keeping your horizons in IT broad and deep.

What are the topics covered?

The program covers the following main areas:

  • PC Hardware
  • Networking
  • Laptops
  • Printers
  • Operational Procedures
  • Operating Systems
  • Security
  • Mobile Devices
  • Troubleshooting

Credits Awarded

8 credits

What is the duration?

This is a 60 - hour course

Who should attend?

  • Technical support specialists
  • Field service technicians
  • IT support technicians
  • IT support administrators
  • IT support specialists
  • Anyone in the IT field that lacks PC computer troubleshooting skills can undertake CompTIA A+ training